Project Details

Agency Name: The U.S. Department of Labor (DOL), Employment & Training Administration, Office of Policy Development and Research (OPDR)

Agency Type: Federal

Services: Technical Assistance

Client Goals

The Office of Policy Development and Research (OPDR), Division of Strategic Planning and Performance (DSPP) is charged with the responsibility for providing executive leadership for the Employment and Training Administration (ETA) in the development of the strategic plan, measurement of performance and results, and increased accountability for the workforce investment system to customers, partners, and stakeholders. And to facilitate federal reviews of performance and overseeing a system for measuring results. Safal supports DSPP with data management and public dissemination of the workforce system’s performance data.

Safal Approach

Safal produces the Quarterly Workforce Performance Report (QWSR), the Credential Attainment Tool, the Success Stories Report, and the WIOA Performance Indicator Interactive Map under this contract. The QWSR includes quarterly performance data from 24 DOLETA programs and requires soliciting, organizing, and analyzing performance data from each program, developing data visualizations, writing and copyediting performance reports for public stakeholders, and formatting the public-facing program sites to represent each programs’ performance. Safal created a Credential Attainment Tool that enables the user to determine whether a credential is a recognized WIOA post-secondary credential. The Success Stories document is a compilation of stories of participants in the core WIOA programs. These stories describe how the programs helped the participants achieve positive outcomes. The WIOA Performance Indicator Interactive Map is a visualization of the 50 states’ and territories’ performance in the required indicators.